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Kupferman.com is maintained by Mark Kupferman of Orlando, Florida (USA) and features reviews, news and trends in marketing research technology as well as other topics and subjects that interest Mark.
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Recent Posts
Tag Archives: survey development
Qualtrics Review (Online Survey Software)
Qualtrics survey software from Utah-based Qualtrics is an excellent web-based survey software package that offers a fantastic array of question types, a well-designed survey development interface, good fielding/survey promotion capabilities and a powerful reporting engine. It has both panal management features and multi-users capabilities and should … Continue reading
Review of SurveyGizmo
SurveyGizmo is among the most easy to use, best priced, feature packed internet survey software packages I have seen. And I’ve seen a number of them. I highly recommend it. And if you’re conducting fewer than 250 responses a month, … Continue reading
Improving Communications Between Questionnaire Designers and Survey Programmers
Phil and Ken Berry of BayaSoft recently gave a presentation at the 2006 American Marketing Association Research Conference designed to "equip market researchers with the tools and knowledge to design questionnaire documents that can be easily converted into online surveys, … Continue reading

Satisfaction Surveys, Qualifying Attributes and Key Point of Differentiation
Customer research, taken out of its appropriate marketplace context, can be extremely misleading. Consider the scenario presented by Lior Arussy of the Strativity Group who in a recent DestinationCRM article where a research firm, after conducting a study to help … Continue reading →