Amae Software has updated their post-call IVR survey system, Amae CI Suite to include a massive library of survey questions across a number of industry boundaries.

"We’ve completed an extensive set of questions across many industries that can be copied or customized to any desired business objective," noted Gerald Wluka, co-founder of Amae Software, "our customers receive all of the required professional assistance for successful survey/question design and deployment as a part of system implementation."

Read more at the Amae Software web site.

SurveyZ is an entirely web-based, self-service internet survey system developed and operated by Utah-based Qualtrics. It offers a variety of advanced capabilities, including unique survey questions, branching, looping, piping, trigger-based responses and form grading as well as an unparalleled collection of pre-written surveys that you can borrow questions from or use as the basis for your own surveys. The design and organization of the SurveyZ survey development environment isn’t particularly impressive (it looks like something out of 1998), and the design options for the surveys themselves are fairly limited — yet the design process is fairly smooth and even the most complex surveys can be created by individuals with very little experience. SurveyZ has a built in e-mail invitation system and a very limited reporting engine. All in all, if you’re looking for a survey system that can do just about anything and you don’t care so much about design or reporting, SurveyZ may have everything you need.

(more…)

ResearchExec, owned and operated by the Fairfield, Connecticut based company of the same name, is an entirely web-based survey system that is available either as a hosted solution or as a package you can install on your own server. It offers a tremendous amount of customizability as well as a number of advanced features such as the ability to set quotas for individual questions and advanced survey logic. It has integrated panel management that allows you to send surveys to specific members based on their responses to previous surveys. The survey development system, while elegantly designed and extremely flexible, is tedious to use and does not play well with FireFox 1.5 or Internet Explorer 7 RC1. It offers very little in terms of a reporting system, and you should expect to do most of your analysis in a separate program such as Excel or SPSS. Because of the focus on advanced features, the sharper learning curve and the lack of a reporting engine, ResearchExec is more likely to appeal to users at a professional research firm and not those looking for a quick easy way to produce and report on internet research.

(more…)