Category Archives: press-releases

QSR Releases NVivo 8 Qualitative Data Analysis Software

QSR International announced today the release of NVivo 8, their application for analyzing “very rich” text based information (which, incidentally, includes not just text but also videos, interview recordings, documents, and media clips). According to the web site, NVivo removes … Continue reading

Posted on by Mark Kupferman | Tagged , , , , , , , , , | Leave a comment

SPSS Promotes Self By Trash Talking Internet Survey Research

SPSS recently put out a news release (which has been picked up by at least two news sites CRM Today and TMCnet) whose sole purpose appears to be to scare companies away from using the plethora of survey research tools in favor of … Continue reading

Posted on by Mark Kupferman | Tagged , , , , , , , | Leave a comment

Golden Hills Software SurveyGold 8.0 Released

SurveyGold from Golden Hills Software is an easy to use Internet-based survey software system that has been around for some time and has to some degree mastered the art of making online research a simple, don’t-have-to-think-to-hard-about-it process. Although the software is limited to … Continue reading

Posted on by Mark Kupferman | Tagged , , , | Leave a comment

Volunteer vs. Random Online Survey Panels

Research provider Knowledge Networks (Menlo Park, CA) has published an interesting nine page white paper entitled The Decisions Maker’s Guide to Online Research. Although the document is clearly geared towards illustrating how the Knowledge Networks panel methodology is better than … Continue reading

Posted on by Mark Kupferman | Tagged , , , , , | Leave a comment

SurveyMania.com and paid survey takers

SurveyMania.com certainly isn’t the first web site to collect information about different companies that pay/reward people for taking surveys, but their recent press release and their relatively full-feature web site make really makes you stop and think about online survey … Continue reading

Posted on by Mark Kupferman | Tagged , , | Leave a comment

Mobile Transit Authority and scenarioDNA announce mDive mobile survey solution

Atlanta-based Mobile Transit Authority (MTA) and New York-basedscenarioDNA have launched a new mobile opinion solution called mDive, a turnkey mobile-based market research tool that engages consumers on the cell phones. The service works by using MTA’s mobile research platform to … Continue reading

Posted on by Mark Kupferman | Tagged , , , , , | Leave a comment

Case Study: John Lewis collecting customer feedback with eDigitalResearch

eDigitalResearch today released a press release highlighting their relationship with U.K. based department store John Lewis, who is using their system to collect and report on real-time customer satisfaction related issues. eDigitalResearch’s Satisfaction Suite collects customer purchase information from the John Lewis … Continue reading

Posted on by Mark Kupferman | Tagged , , , , | Leave a comment

Attensity Expands Text Analytics Suite

Palo Alto, California based Attensity recently announced the release of version 4 of its text analytics suite which includes new methods of searching, querying, charting and graphing freeform text dynamically in an "easy to use" browser based interface. This release … Continue reading

Posted on by Mark Kupferman | Tagged , , , | Leave a comment